FCC rep coming to Madison to discuss spam/ robot calls

Staff Written Community

By Tia Lynn Ivey

managing editor 

A bureau in the United States Federal Communication Commission (FCC) is set to stop in Madison during the  Southeast Region Consumer Outreach Rural Tour this May. 

The FCC’s Consumer and Governmental Affairs Bureau will hold an informational session in Madison on Wednesday, May 8 at 5:30 p.m. The event is free and open to the public to attend. It will be held at the Madison Public Safety Building, in the meeting hall, accessible through the High Street Entrance, located at 160 North Main Street, Suite 400. 

According to an FCC press release, “The goal of this trip is to expand outreach to consumers in rural areas and underserved communities, to provide consumer information and resources on telecommunications issues that affect their daily lives, as well as provide warnings and alerts on recent scams which have cost consumers millions of dollars.  The FCC seeks to build partnerships with local consumer-oriented entities to help improve the effectiveness of future outreach efforts and establish ways to work together to reach consumers and community members.”

The event will cover topics that include:  handling robocalls, spoofing, and recognizing scam alerts; slamming, cramming and other telephone bill related items, how consumers can keep watching antenna televisions and how to find out which broadcast TV stations are affected in local areas. The event will also focus on “broadband and digital inclusion” by encouraging all people to access the Internet. Event leaders will teach attendees about “Telehealthm” which is  the use of electronic information and telecommunications technologies to support long-distance clinical health care, patient and professional health-related education, public health and health administration. Technologies include videoconferencing, the internet, store-and-forward imaging, streaming media, and terrestrial and wireless communications.

Tips on how to protect mobile devices in the event of them being lost or stolen will be discussed at the conference. 

Attendees will also learn how to make their views heard at the FCC and how to file complaints and comments to the FCC. 

The FCC’s conference in Madison is part of a week-long tour across the Southeast in cities throughout South Carolina and Georgia. For more information about the FCC’s visit to Madison, call the City at (706) 342-1251. 

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